A visit to the doctor isn’t at the top of most people’s favorite activities, but it’s something that everyone has to do at some point or other. For some patients, however, a fear of seeing a doctor is a very serious problem, and one that can stop them from getting the treatment they need.
While there is a lot that goes into understanding a fear of the doctor, or iatrophobia to go by its correct term, there are things that medical practices can do to help patients feel more at ease and less threatened when they visit their local practice.
Take a look at some steps you can take for creating a more welcoming environment for patients.
Change up the aesthetic
Medical practices have a reputation for looking cold and clinical, which is something that can make patients feel uneasy the second they walk through the door. The truth is, a medical practice doesn’t have to look this way, and there are ways of creating a modern, attractive aesthetic that will encourage positive connotations with patients, rather than putting up instant barriers. Take a look at some contemporary health interiors to see how you could transform your space.
Keep things in order
A messy doctor’s office doesn’t inspire confidence in patients. If there are pamphlets strewn everywhere as well as general untidiness, patients might feel stressed or anxious. Hiring medical office cleaning services will ensure that your space stays neat and organized, while also making sure that all areas remain hygienic. You’ll need regular cleaning to keep things in shape, while it doesn’t hurt to have someone spruce up the waiting room now and then. It might seem like a little thing, but it’ll make a big impression on patients.
Work on developing relationships
A medical practice can be an important part of the community, and while doctors and nurses are usually overworked, it’s important to retain that effective patient-doctor relationship. A friendly, sympathetic attitude will help patients feel at ease, and ensure that they return. Try to make some mental notes about your patients’ lives to help you strike up a conversation that will relax them. It can be a tough thing to do when you’ve got a line of patients out the door, but it will mean the world to those who walk through it.
Go the extra mile
Your waiting room doesn’t have to be a place without personality, and having some distractions can make the waiting process easier for patients. From having televisions and reading material around to keep patients entertained, to have a coffee machine in place, those little things will keep patients loyal to your practice and improve their experience. Add art to your walls and put some plants around the area – they’ll make the waiting room feel much more welcoming and give patients plenty of things to distract themselves while they wait to see you.
Creating a welcoming environment for patients isn’t always easy, but it’s those little things that will make a difference. Look at ways you can transform your medical practice and help your patients feel at ease the next time they walk through the door.