Reopening your medical practice after a brief break usually doesn’t take much effort. A bit of marketing to remind patients that you’re open is usually enough, and you don’t need to change anything unless you want to renovate a little to freshen up after being left alone for some time.
Unfortunately, the COVID-19 pandemic has shut down our businesses for a lot longer than just a couple of days or weeks. Some of us have had to close our businesses for several months. If you’re one of the lucky ones looking at reopening then you should consider yourself lucky. There are countless businesses that had to sell because of a lack of business, so if you’re still staying afloat and ready to reopen, it’s a good opportunity to try and attract as many customers as possible to keep your company going.
So in this post, we’re going to take a look at how you can reopen your practice and instil patient confidence even amid the COVID-19 pandemic.
Stay informed at all times and keep up to date with any new rules
Make sure you’re following any kind of guidelines that apply to you, your industry or your business. Keep up with news updates and if your employees or staff members approach you about something, always take it into consideration and do your own research later to ensure that you’re following the right guidelines.
Hang sneeze guards to protect both your employees and your customers
It’s important to protect both your employees and patients from harm. By installing hanging sneeze guards around your products and counter areas, you can offer your patients and staff peace of mind. Knowing that any sneezing and water droplets are less likely to spread will instil confidence in everyone in your store. Installing these is simple and you won’t need to spend much time attaching them to your ceiling, meaning you can quickly reopen your practice without hassle.
Have hand sanitizer and spare masks ready
Always have stations ready where your customers and staff members can clean their hands. This will not only inspire confidence in your ability to keep everyone safe, but it’ll also give customers peace of mind as they enter your business. It’ll also make it easier for staff to handle products and change in the event you’re accepting cash for purchases. Spare masks can also be helpful for both your customers and your staff members.
Consider changing your services to fit new needs
It’s also important to consider changing the services you offer so that they fit new needs. For instance, you may want to consider opening an online service so your patients can order kits and pick them up outside. You may also want to adopt contactless payment options or offer dedicated hours for at-risk shoppers. These additions will help improve your business and make it more accessible during the pandemic.