Each day, healthcare food service workers are tasked with preparing and serving hundreds or even thousands of meals. They must also keep each floor stocked with patient supplies, beverages, and snacks. Being able to overcome some of the industry-wide challenges, including staffing shortages and reducing costs, is not something that will occur overnight. It requires that employees remain open-minded, creative, and resourceful, even with the stress that goes along with working in this busy environment.
When it comes to Food Service Operations, understanding what the challenges are is one of the best ways to overcome them. Keep reading to learn what some of the most common challenges in this industry are and how they impact day to day activities.
- Finding and Hiring the Right Team Members
Because of staffing shortages that have plagued the industry, many foodservice operations are struggling. To make up for the lack of employees, current staff members are facing the frustration and burn out, and there is the risk of morale falling to an all-time low. If that happens, the management and operators of these foodservice organizations may have to deal with an even bigger shortage.
Unfortunately, trying to hire new team members quickly is not always a smart move. This should be a careful and methodical process since this industry is so well known for the high turnover rate. Finding and hiring the right people, those who will stick with the job is going to pay off in the long run, even if things become difficult in the short-term.
- Consolidation at the Facility
Recently, the healthcare industry has undergone a consolidation process to help save on costs. This has resulted in some entities becoming a part of a much bigger healthcare organization or system. The food service team that was once responsible for managing a single facility is now forced to deal with several units. Consolidation is something that impacts food service operations in several ways. It can interrupt processes and systems and the data from each facility is unable to be combined. This can lead to serious levels of stress and frustration for operators and requires more attention to run everything smoothly while this transition takes place.
- Food Trends
Those in the foodservice industry have many people to satisfy. This includes employees, visitors, and patients of all ages and backgrounds. The biggest challenge is being able to keep everyone happy while reducing food waste. It is necessary to consider the latest food trends when figuring out what to offer, putting together a new menu, or promoting a limited time offer.
- Overcoming the Many Obstacles Present
The best way to overcome many of the issues here is by embracing the latest technology. This is going to help ensure the best possible solutions are found and that they are used to improve the overall performance of the food service portion of a healthcare facility.
While it may seem like insurmountable challenges at first, knowing the biggest issues in the foodservice sector of healthcare facilities is the best way to avoid these problems. Keep this in mind and take the right steps forward to overcome these challenges and enjoy operations that run more smoothly and that are focused on providing exceptional results for the business.