Lean healthcare management has emerged as an industry norm in recent years. Healthcare organizations of all sizes embrace it for benefits such as enhanced quality of care, patient safety, and waste elimination. The benefits of the approach extend to patients as well, with access to better services and outcomes. The lean approach focuses on adding value to their experiences- from the time they step in for treatment until they leave. If you dive deeper, you can easily understand how patients can benefit from lean healthcare management. Let us explain them in detail.
Curbs defects and mistakes
Errors like misdiagnosis and administration of incorrect medication are often a concern for patients. Even small ones can have dire implications in the long haul. There can be more serious issues such as hospital-acquired infections and other harm. Similarly, there is a chance of getting expired medication as a part of the treatment. Errors in healthcare settings are dangerous, even fatal. Lean healthcare management streamlines processes and eliminates the chances of such defects and mistakes. Patients can be confident about getting error-free treatment for better care and safety.
Reduces waiting time
When it comes to customer experience in healthcare settings, waiting times can make or break them. Having to wait for long hours even after appointments affects customer perception. Providers too expect to cut them short because it affects their productivity and reputation in the long run. Organizations that embrace the lean approach by imparting six sigma training to employees can address the problem effectively. They can reduce the waiting time in exam rooms, diagnostic settings, and emergency care. It is crucial in emergency settings when prompt care can save lives.
Organizations often have to deal with the waste of transportation, which occurs when materials or patients are moved around the facility inefficiently. Delays in the transfer of medication from the pharmacy or storage to the floor can hinder treatment. Likewise, patients may have to navigate from building to building to reach the right place. Lean healthcare management resolves the mobility issues within the facility and prevents bottlenecks. Patients need not worry about medicine or navigation at all.
Prevents unnecessary expenses
Another benefit of seeking treatment from a lean healthcare organization is that patients can save money. These hospitals and clinics have a system to prevent unnecessary expenses for their customers. As a patient, you will not have to pay for unnecessary diagnostic tests or medications that you do not need as a part of the treatment. You end up saving a considerable amount on your bills at the time of discharge. At the same time, it prevents wastage at the provider’s end too. Moreover, there are no chances of disputes at the time of billing.
Lean healthcare management is the need of the hour for organizations of all sizes and scales. They affect patient outcomes and lead to a higher level of satisfaction. In the end, patients get access to quality care without spending a fortune or worrying about wastes. The approach is worth embracing for providers that want to go the extra mile with their services.