The healthcare industry has witnessed significant breakthroughs courtesy of technology. One of the technologies gaining momentum as a paradigm shift in healthcare is Hyperautomation. Hyperautomation refers to the use of advanced technologies such as robotic process automation (RPA), machine learning (ML), and artificial intelligence (AI), among other automation tools, to improve and streamline business processes.
Hyperautomation services drive process efficiency at scale by discovering new processes ready for automation. As a result, it frees healthcare guys to concentrate on what they do best – delivering better patient care. But how exactly is Hyperautomation a paradigm shift in healthcare? Let’s find out. But before that, let’s start with the basics.
Fundamental Principles of Hyperautomation
Here are some fundamental Principles of Hyperautomation:
- Intelligent automation (RPA + ML +AI)
- Data Analytics
- Cognitive process mining and discovery
- Digital twins
- Enterprise integration
- Intelligent business process management systems (iBPMS).
- Citizen-driven development.
Why is Hyperautomation Gaining Traction in Healthcare?
Healthcare Hyperautomation utilizes end-to-end automation to enhance the patient experience. Also, it helps healthcare companies meet regulatory requirements and quality standards. Here is why Hyperautomation is increasingly being adopted in healthcare:
1. Need for Greater Visibility
The systems used in the healthcare sector are complex, vast, and interconnected. They contain numerous legacy and modern technology applications designed to address specific challenges. This fragmentation results in limited visibility into operations.
Hyperautomation brings together different data sources into a shared fold. This enhances visibility into healthcare operations. Executives and administrators rely on this visibility to identify areas of improvement. As a result, they can take incremental strategies to improve operational excellence.
2. Legacy Systems
Nearly 80% of healthcare organizations use obsolete processes and legacy systems. These systems are not effective in today’s data-driven world. However, replacing them can disrupt operations. Also, it can lead to integration issues. And that’s where Hyperautomation comes into play.
Hyperautomation enables healthcare providers to connect older systems with new ones. For instance, they can link old and new systems with optical character recognition (OCR) and screen scraping technologies.
3. Management Expectations
Top leaders expect chief information officers (CIOs) to meet digital transformation goals cost-effectively. Hyperautomation enables CIOs to combine multiple vendors and platforms. This allows them to speed up processes and regulatory compliance at a lower cost – with little or no human intervention.
4. Data Overload
The amount of data generated in healthcare is growing with time. This data cannot be processed manually – and if it does, it becomes labor-intensive and prone to errors. Also, legacy systems cannot process it due to its variety and complexity.
Hyperautomation helps solve the challenges of excessive data. With Hyperautomation, healthcare guys can automate data processes and workflows. This means data can be collected and analyzed without human intervention. As a result, it reduces human error and enhances compliance.
How Hyperautomation is a Paradigm Shift in Healthcare
Hyperautomation has the potential to revolutionize the healthcare sector in several ways, including the following:
1. Process Optimization
Healthcare guys often struggle to handle complex and time-consuming processes. However, Hyperautomation can streamline several administrative tasks, including appointment scheduling, billing, and patient registration. It can automate all rule-based and repetitive processes. This enables healthcare providers to concentrate more on strategic decision-making and delivering better patient care.
2. AI-Driven Diagnostics
Hyperautomation can significantly accelerate diagnostics. It combines ML, intelligent workflows, and computer vision to provide faster, more accurate results. Therefore, healthcare guys can quickly diagnose conditions before they become severe.
Hyperautomation-driven systems automatically prioritize secondary readings and allocate cases based on various factors, such as functional area and specialty. Once verified, diagnostic reports are delivered to healthcare providers and integrated with EHRs.
3. Research and Development
Healthcare professionals are constantly looking for better medical solutions to improve patient outcomes. This means they often do extensive research work to discover new medical findings. Manually doing research limits their abilities because it’s often challenging to analyze large amounts of data. And that’s where Hyperautomation comes in.
Hyperautomation technologies using digital twins and AI models can expedite healthcare research and development. They enable health providers to make digital copies of genomes, tools, and human organs, helping them discover new medications. Also, deep learning algorithms help them identify drug candidates for particular ailments.
4. Improved Patient Experience
The ultimate goal of healthcare providers is to enhance patient outcomes. Hyperautomation can improve patient care by continuously monitoring medical conditions through wearables and sensors. Patient data can be analyzed in real time, alerting healthcare guys of any anomalies or health risks.
Also, AI-powered chatbots help customer support teams deliver 24/7 assistance to patients. This reduces waiting times, improving patient experience.
5. Regulatory Compliance
Healthcare is a highly regulated industry. Healthcare professionals, pharmacies, medical insurance agencies, and other healthcare institutions must comply with several regulations, including GDPR and HIPAA. These regulations have strict requirements for data security and privacy.
However, complying with these regulations can be challenging, especially when using manual or legacy systems. Even worse, failing to comply can attract hefty legal penalties, ranging from hundreds to millions of dollars.
Hyperautomation enables you to automate internal auditing processes. This ensures that your healthcare organization complies with relevant regulations. Also, intelligent bots can log actions in your healthcare systems. This enables you to detect deviant behavior and implement necessary mitigation strategies.
6. Remote Care and Telemedicine
Hyperautomation facilitates remote care and telemedicine. It automates specific aspects of remote consultations. This makes it easier for patients to access medical services from the comfort of their homes.
Hyperautomation has the potential to revolutionize healthcare. It optimizes healthcare processes, enhances regulatory compliance, and improves patient experience, to mention a few. Although it offers these benefits, Hyperautomation poses several challenges. For instance, it raises data privacy concerns and possible job displacement for specific administrative roles.
Therefore, as healthcare institutions implement Hyperautomation services, they should be careful. They should consider various best practices to ensure they don’t compromise patient data privacy or displace people from their jobs. This will help implement Hyperautomation solutions ethically and patient-centric, generating the most value and reducing its negative impacts.