Upholding professionalism and cultivating excellence in doctors is a role of RACGP in Australia. They aspire to provide the highest quality service through their GPs, ensuring optimal patient care.

And being a General Practitioner (GP) is not just about diagnosing and treating illnesses. It’s a vocation that requires a deep sense of empathy, a strong commitment to patient welfare, and the ability to build genuine relationships within the community.

In this role, a GP is a vital medical professional and a trusted, comforting presence in their patients’ lives. This article explores some fundamental qualities of an excellent GP, such as displaying a professional demeanour and building a sense of community, making this role unique and integral in healthcare.

Qualities of a Great General Practitioner

Below are five qualities that exemplify a great General Practitioner (GP):

Effective in Communication

This attribute takes on multiple dimensions in a healthcare setting. It enables the GP to articulate complex medical terminologies and processes in a language patients can understand, fostering clarity and reducing anxiety.

More than that, effective communication also involves active listening, which is crucial in accurately diagnosing the patient’s condition and understanding their concerns. GPs with strong communication skills can build trust and rapport with their patients, encouraging open dialogue and ensuring patients feel heard and valued. This translates to better patient satisfaction and improved health outcomes.


Sympathy speaks to the ability of the GP to understand and share their patients’ feelings. In a healthcare setting, patients often deal with stressful or unpleasant situations – they may feel unwell, anxious, or scared.

A sympathetic GP can provide comfort and reassurance during these challenging times. This empathetic approach helps to create a supportive environment where the patient feels safe and understood. Sympathy is not just about acknowledging a patient’s emotions – it’s about providing consolation and support, which can significantly enhance their experience and satisfaction.

Seeks Knowledge

New research, treatments, and technologies emerge regularly in the ever-evolving field of medicine. A GP committed to lifelong learning stays updated with these advancements, ensuring they provide their patients with the most current and effective care.

Moreover, this thirst for knowledge is not confined to medical sciences alone. It extends to understanding the socio-cultural factors impacting a patient’s health, the nuances of patient psychology, and the broader healthcare system. A knowledge-seeking GP is better equipped to navigate the complexities of patient needs and healthcare provision, ultimately improving patient outcomes and satisfaction.

Maintains a Professional Demeanor

In healthcare, where emotional situations are commonplace, a GP with a professional demeanour helps foster a sense of trust and respect. This demeanour manifests through respectful communication, ethical conduct, and adherence to confidentiality norms.

It also includes the ability to make objective, evidence-based decisions, devoid of personal bias or emotion, that are in the patient’s best interests. Patients are more likely to feel comfortable and confident about their healthcare when their GP exudes professionalism. The professional demeanour of a GP plays a crucial role in establishing a successful doctor-patient relationship, which is pivotal for effective healthcare delivery.

Builds a Sense of Community

A GP, through their continuous interaction with patients from diverse backgrounds within a locale, often serves as a vital link in the community. They understand the common health issues, lifestyle habits, and environmental factors affecting members of their community.

This broad perspective enables them to provide preventive advice and promote wellness activities tailored to their local community’s needs. Furthermore, a GP fostering a sense of community helps establish trust, ease communication, and encourage sharing health concerns without fear of judgement. This sense of community essentially enhances the overall quality of care and improves health outcomes on a community level.

Working As GP

The role of a General Practitioner extends far beyond diagnosis and treatment. Their professional demeanour exudes trust, confidence, and respect, cornerstones of the doctor-patient relationship.

Furthermore, their unique position within the community allows them to understand and address the collective health needs of the local populace. A GP serves as a healthcare provider and an invaluable asset to the community, playing a crucial role in improving both individual and community health outcomes.