Innovation & Evaluation

The Next Revolution in Healthcare? Empathy (Video)

This talk was given at a local TEDx event, produced independently of the TED Conferences. Paul Rosen, MD, a pediatric rheumatologist, serves as the Clinical Director of Service and Operational Excellence at Nemours. He received a masters of public health degree from Harvard University and a masters of medical management degree from Carnegie Mellon University.

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Is Your Practice and Patient Experience Living in the 21st Century?

All too often, it seems like 21st century medicine is stuck with outdated technology and attitudes about doctor-patient communications. Most contemporary consumers—the healthcare customers we call patients—are empowered and connected by the Internet, email and near-immediate, go-anywhere mobile communications. But contrast that reality with this experience with my pediatrician’s office. My wife came home from

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Can Healthcare be “Zillowed?”

In their new book Zillow Talk: The New Rules of Real Estate, Zillow CEO Spencer Rascoff and Zillow chief economist Stan Humphries describe the results of their disruption of the real estate industry. Rascoff and Humphries use data collection and data sharing so that end-users have all the information they need to buy and sell

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