Patient Experience

4 Tips to Amplify Your Patient Satisfaction Surveys

Patient satisfaction surveys are growing in popularity among healthcare organizations as the United States health system continues its transition to value-based care. A well-designed and distributed survey can help you discover hidden issues or gems in your organization’s care system. It can also provide useful insights on whether you’re meeting patient expectations. If done right,

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The True Cost of Patient Registration Errors

The true cost of patient registration is hard to analyze because most providers and hospitals have convinced themselves they need to handle patient registration, instead of the patient handling it themselves. Therefore, the cost for patient registration can’t be improved and constantly increases based on new industry standards, such as meaningful use questions and ever-increasing

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Building a Positive Rapport With Potential Patients

Medical professionals gain their reputation through their ability to offer the highest quality of care possible to their patients. When a patient receives quality health care, they will normally tell others about it providing the doctor with valuable word of mouth references that are based on the patient’s personal experiences. What if the doctor is

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Patient Experience 101: The Future of Healthcare

Whatever we do in the healthcare space, it is eventually meant for the greater good of patients, which is why today the aim of modern healthcare is shifting towards value-based reimbursement and with that the process is getting modified accordingly. Gradually, patient-centric care is becoming prevalent. The current standards require enhanced patient experience, and that

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