Patient Experience

How the Healthcare Industry Uses IVR

Over the last decade, the healthcare industry has changed drastically. With new regulations providing safety and security to patients and novel technological advancements, healthcare providers must focus on accurately collecting patient information and providing support while staying within budget. To meet growing industry demands, approximately two-thirds of healthcare providers in the United States have integrated

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Patient Engagement Platform: Healthcare’s answer to an improved patient experience

Whether it’s booking a reservation, movie ticket, or rideshare, consumers have increasingly come to rely on digital technologies for efficiency and self-service. Yet from a patient’s perspective, healthcare, which remains in dire need of disruption is anything but efficient and seamless. Overall, digital transformations across sectors have empowered consumers and created better customer experiences while

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Top Technological Solutions Providing an Enhanced Patient Experience

As patients realize the importance of developing a strong relationship with healthcare providers to keep their minds and bodies intact, they are starting to take initiative by seeking out medical practitioners that do more than prescribe medication or treat an ailment. In doing so, however, they are not turning to the first medical facilities available.

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Improving Patient Loyalty with Patient Engagement Solutions

There is this fact that in one lifetime, you will become a patient. And there is no contradicting that everyone is yearning for health care that satisfies one’s needs to be treated with improved attention. Regardless of generation, health care institutes must appropriately interact with their patients for a better understanding of the patient’s condition

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Can Healthcare Tech Actually Improve the Patient Experience?

Looking after the patient experience should be one of a healthcare provider’s biggest priorities. Is it possible healthcare tech advancements can help? On average, Americans spend $11,172 per person on healthcare as of 2018. Incorporating healthcare tech into your practice will turn your patients into happy campers. In 2018, healthcare spending increased by 4.6%. Now that people are

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Accelerating Medical Application Innovation by Combining Wearable Sensors and Data Connectivity in a Single Platform for Developers

As the trend towards remote patient monitoring (RPM) continues to evolve, healthcare solution developers are seeking wearable technology options that provide patient data such as human vitals and biometrics for their algorithms and applications. Driven by the evolving healthcare system, the goal with RPM is to lessen healthcare costs and improve patient care, while also

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4 Tips to Amplify Your Patient Satisfaction Surveys

Patient satisfaction surveys are growing in popularity among healthcare organizations as the United States health system continues its transition to value-based care. A well-designed and distributed survey can help you discover hidden issues or gems in your organization’s care system. It can also provide useful insights on whether you’re meeting patient expectations. If done right,

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