Patient engagement &portals

How patients really want to communicate with doctors

The answer lies in existing tools that are already widely used and known for simplicity, according to new research. Whether youre working to improve patient experience, engagement or activation, the range of technologies for communicating with patients is expanding, which can make it harder to pick the most effective one.So, heres a tip. Physicians and

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Patients want engagement with digital options, personal touch

A new survey reveals that consumers still prefer phone interactions but want more communication, including digital means. And a majority are open to giving their doctors real-time access to health information via connected devices and apps. Consumers are willing to embrace technology to engage with their healthcare providers, but still prefer a personal touch despite

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To design patient-centric care, ask patients what they want

At Novant Health Physician Network in North Carolina, designing for the patient has been the hospitals driving force for some years, especially when it comes to online interactions.We started back in 2010 or 2011 as we were rolling out our electronic health records, Novant Health Physician Network chief operating officer Dr. Hank Capps told MobiHealthNews.

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Executing on your patient satisfaction goals is within your power

Improving patient satisfaction scores is a challenge that almost allhealthcare facilities face. That challenge is made all the more frustrating since, by and large, hospital leaders actually know what is needed to improve their HCAHPS numbers. Here’s what providers should consider to actually do those things that will improve their scores.

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HIMSS19 Readiness Guide: Patient Engagement and Experience

Most healthcare providers know outcomes improve when patients are actively engaged in the strategies and decisions regarding their care. Engaged patients are more apt to adhere to treatment and recovery plans, consume medications as prescribed and contact their providers if problems or complications arise.While patient engagement always has been important, it is even more crucial

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A Guide To Attracting And Engaging Patients With Mobile Tactics

Recent studies show that 52 percent of smartphone users gather health-related information on their phones. This rise in mobile health activity echoes the widespread change in user behavior; 52 percent of global online traffic is now generated through mobile phones.Consider also that the majority of emails are now read on mobile devices and 61 percent

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