Patient engagement &portals

Executing on your patient satisfaction goals is within your power

Improving patient satisfaction scores is a challenge that almost allhealthcare facilities face. That challenge is made all the more frustrating since, by and large, hospital leaders actually know what is needed to improve their HCAHPS numbers. Here’s what providers should consider to actually do those things that will improve their scores.

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HIMSS19 Readiness Guide: Patient Engagement and Experience

Most healthcare providers know outcomes improve when patients are actively engaged in the strategies and decisions regarding their care. Engaged patients are more apt to adhere to treatment and recovery plans, consume medications as prescribed and contact their providers if problems or complications arise.While patient engagement always has been important, it is even more crucial

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A Guide To Attracting And Engaging Patients With Mobile Tactics

Recent studies show that 52 percent of smartphone users gather health-related information on their phones. This rise in mobile health activity echoes the widespread change in user behavior; 52 percent of global online traffic is now generated through mobile phones.Consider also that the majority of emails are now read on mobile devices and 61 percent

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Show Patients You Care And Theyll Show You Gratitude

In recent years, consumer expectations around what constitutes an exceptional service experience have changed, and patient care is not immune to this movement. In todays world of on-demand service, patients expect real-time communication and transparency from their healthcare provider. To meet this need, healthcare organizations are moving toward a value-based care model where quality of

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How a Pharma Company Applied Machine Learning to Patient Data

Electronic health records offer one of the biggest opportunities for uncovering new insights. The growing availability of real-world data has generated tremendous excitement in health care. By some estimates, health data volumes are increasing by 48% annually, and the last decade has seen a boom in the collection and aggregation of this information. Among these

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