Patient engagement &portals

3 Ways to Leverage Patient Feedback To Gain A Competitive Advantage

Healthcare providers agree delivering a better patient experience is important to remaining competitive in the marketplace. A recent study revealed 85 percent of healthcare systems believe patient experience is one of the top three priorities for their organizations, with 64 percent of healthcare organizations reporting theyve seen an increase in patient acquisition since starting patient

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Patient Communication Vs Patient Education How To Fill In The Gaps

The right approach aligns education and communication for a superior patient experience.Most providers recognize the importance of both good patient communication and good patient education. Whats the difference? Communication is how information is shared between providers and patients, whereas education is what information is shared.Every day, healthcare organizations aim to accomplish both, providing patients with

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Patient experience: Where does it actually begin?

The art of patient experience has gained purchase in the healthcare space and, as it has in other vertical industries, among UX gurus and IT shops alike.Patient experience is everything, bricks-and-mortar, valet parking, that first greeting is part of the patient experience, said Sue Schade, principal of StarBridge Advisors and a veteran healthcare CIO.In fact,

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Progress In Interoperability: Measuring US Hospitals Engagement In Sharing Patient Data

Achieving an interoperable health care system remains a top US policy priority. Despite substantial efforts to encourage interoperability, the first set of national data in 2014 suggested that hospitals engagement levels were low. With 2015 data now available, we examined the first national trends in engagement in four domains of interoperability: finding, sending, receiving, and

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Patient Portals Linked to Increase in Patient Engagement

CHICAGO (September 22, 2017) Lehigh Valley Health Network (LVHN) has dramatically improved patient engagement by encouraging patients to take charge of their health with their personal patient portal, MyLVHN.Prior to the implementation of the patient portal, LVHN observed extremely low enrollment and engagement rates among patients. In efforts to improve these rates, the organization set

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Cleveland Clinic CIO talks innovation, patient engagement and BYOD

In a recent phone interview, newly minted Cleveland Clinic CIO Edward Marx discussed his position, how to avoid pilot purgatory and his organization’s “patients first” mantra.Edward Marx is no stranger to the world of healthcare.He has held executive positions at the Advisory Board Company, Texas Health Resources and University Hospitals. Marx is also a Fellow

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Epic, Mayo Clinic team up to integrate symptom checker into MyChart patient portal

Patients can use the feature to learn about symptoms and in certain cases read recommendations about self-care, Mayo said.Mayo Clinic and EHR vendor Epic Systems have added Mayos symptom checker functionality into Epics MyChart portal. The new arrangement means that patients can use the symptom checker, previously available on Mayos website, to assess common ailments,

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