Payers & Providers

Satisfaction Savvy How Providers Can Enhance Patient Experiences And Achieve Financial Success

The customer is always right is a popular adage in service industries. But what about in healthcare, who knows more about what healthcare consumers need patients themselves or their providers? The concept of patient satisfaction is something a lot of healthcare providers struggle with. For one thing, providers are not always clear on what drives

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How HIT Can Bridge The PayerProvider Divide

The era of outright tension between provider organizations, seeking to maximize payments in fee-for-service arrangements and payers, seeking to minimize unit costs, has begun to dissipate. In this new world of value-based care, the two sides have incentives that are more aligned than ever. New payer contracts reward providers for helping to rein in costs,

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VDI Bolsters Access, Security for Healthcare Providers

When Irving, Texas-based CHRISTUS Health looked to hire more specialized health information coders three years ago, moving work offsite required IT to rethink how the system controlled sensitive data.Vice President and CTO Lynn Gibson wanted to work with individuals in several locations, but the health system had previously only hired coders available onsite at a

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OIG plans to investigate $15 billion in meaningful use payments

The Office of the Inspector General said will review the accuracy of payments to Medicare hospitals between 2011 and 2016, as well as telemedicine payments.The Department of Health and Human Services Office of Inspector General will review the accuracy of $14.6 billion in meaningful use payments made to hospitals by Medicare between 2011 and 2016.

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Patient experience may be key to payor-provider collaboration

The healthcare industry has experienced unprecedented change in recent years. Technological efficiencies and strategic service offerings, value-based care initiatives, and federal and state mandates have converged with the goal of creating a system that is patient-centered and outcomes based, while also lowering the overall cost of care. In this guest post, Donna Martin, senior VP

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