Since they all face the same risks, it only makes sense that they share their defense strategies.Telehealth, or connected health as some call it, takes different forms depending on the provider organization and its strategy. The primary driver may be extending geographic reach by providing telehealth services to rural areas. Or it may be largely a focus on consumer engagement.Regardless, there are common themes for successful initiatives. Based on my experience in several healthcare systems in recent years, I offer these tips for success:Strategy is key The organization must first determine what the key drivers are for the initiative. Is it to extend reach or provide an easier patient experience or a combination?

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