Valuable apps and data can be the key to improving patient engagement and succeeding in the transition to value-based care. Still struggling to find the value in adopting digital health tools? A new study from Deloitte finds tools like clinical apps and virtual assistants could be an important part of the quest to improve patient engagement which is key to improving health outcomes and succeeding in a value-based care environment.As more and more provider organizations are taking on risk on the outcomes that they’re delivering versus just the volume of services that they provide, engaging with patients in a number of ways beyond just the transaction of care delivery is critically important to help reduce readmissions and derive better outcomes, says David Betts, principal and national leader for customer transformation in healthcare for Deloitte Consulting and lead author for the report.

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