The quality of care that medical patients receive is, of course, a crucial contributing factor to their health outcomes and wellness. While a medical professionals knowledge and bedside manner have always been key variables, were at a point where the patients digital experience connecting through online healthcare portals cannot be an afterthought. Backed by the threat of government-enforced penalty, a poor digital experience for patients is no longer excusable. Nor should it be; patients benefit substantially when they have convenient access to their own personal health information, such as their specific diagnosis and treatment regimens, through an elegant and intuitive user interface.

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