It was fascinating to listen to the keynote address presented by Katherine Schneider, M.D., CEO of the Delaware Valley Accountable Care Organization (DVACO), a fortnight ago on May 21, during the Health IT Summit in Philadelphia, sponsored by Healthcare Informatics. As I reported here, Dr. Schneider, under the session title, Patient Engagement Is Not an App, offered attendees a bracing view of the challenges facing patients and their families as they navigate the U.S. healthcare delivery system.

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