Crowdsourced hospital ratings from sites like Yelp can provide patients with insights on the care experience, but fall short on effectively ranking quality, according to a new study. Researchers at Indiana University compared crowdsourced rankings from Facebook, Google and Yelp to data from the Centers for Medicare & Medicaid Services Hospital Compare site and found that the two data sets often aligned on patient experience. However, that wasnt the case for clinical quality. The team found that 20% of hospitals listed as the best on public ratings sites were marked as the worst in their markets for outcomes by Hospital Compare.

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