Generational divides surface between millennials, Generation Xers and baby boomers in how they engage with healthcare providers. It is no secret that millennials are a driving force in society today, and a new survey shows that their demands and behaviors differ from baby boomer and Gen Xers, and could reshape the healthcare industry especially when it comes to primary care and telehealth.The 2017 Employee Benefit Research InstituteGreenwald & Associates Consumer Engagement in Health Care Survey was conducted online Aug. 10 to Sept. 1, 2017, with participation from roughly 3,560 adults ages 2164 who had health insurance provided through an employer, purchased directly from a carrier, or through a government exchange. Eighty-two percent of respondents receive coverage through an employer. The sample was weighted to reflect the actual proportions in the population ages 21 64 with private, health insurance coverage.

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