Healthcare providers do their best to provide quality care to patients in their hospitals. But their jobs come with certain risks. One risk most people don’t immediately think about, but is a very real possibility, is being attacked by patients or visitors. In this guest post, Rhonda Collins, MSN, RN, CNO of a provider of clinical communication and workflow platforms, offers insight into how emergency communication systems can help keep them safe.


On Feb. 5, 2018, a nurse in Pennsylvania was grabbed, punched and thrown down by a man seeking care in an emergency department (ED). On Jan. 16, 2018, a nurse in Tennessee was bitten and choked by someone trying to enter a trauma unit without authorization. On June 14, 2017, a nurse in a Massachusetts hospital was stabbed repeatedly by a knife-wielding patient. These stories of violence are only three among many that occurred in healthcare environments within nine months. There were many more during that time frame and even more since.

According to a 2016 article in the New England Journal of Medicine, 80% of emergency medical workers experience violence during their careers. Seventy-eight percent of ED physicians in the U.S. reported having been the target …read more

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