In a patient engagement survey released by CDW Healthcare last February, 95 percent of patients said they have experienced benefits from engagement with their personal healthcare information online, with 70 percent citing becoming more knowledgeable about their personal medical information as one benefit, and 50 percent said theyve become more engaged with their overall healthcare. At Maricopa Integrated Health System (MIHS), a system that consists of a 522-bed critical care hospital, a major regional burn center and a childrens hospital servicing the Phoenix area, clinical and IT leaders have collaborated on an initiative to increase patient adoption and use of the personal health record (PHR), as provided by Epics MyChart application. One of the first things we did was try to figure out why.

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