The healthcare industry has experienced unprecedented change in recent years. Technological efficiencies and strategic service offerings, value-based care initiatives, and federal and state mandates have converged with the goal of creating a system that is patient-centered and outcomes based, while also lowering the overall cost of care. In this guest post, Donna Martin, senior VP of global health services at Hinduja Global Solutions, looks at the shift from fee-for-service to fee-for-value, and how payors and providers can be more effective at engaging patients by collaborating together.

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