While telehealth is touted as a way to reduce care costs and doctors visits, a study from the University of Wisconsin revealed telemedicine may be falling short in other areas.A recent study from the University of Wisconsin found that encouraging patients to use online care options increases the number of office visits and phone calls and reduces the number of new patients providers can accept.The reason? These providers feel an added obligation to see those patients in person.The study, which covered five years of healthcare encounters for over 140,000 patients with 90 providers, found that providers who adopted e-visit programs experienced a six percent increase in office visits.Those additional visits caused an increase of 45 minutes per month of additional time doctors spent on those visits.

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