Data integrity and privacy issues are among potential concerns related to voice-activated “virtual assistant” tools that some vendors are beginning to offer for their electronic health record systems, says privacy and security expert Kate Borten.Similar to Amazon’s Alexa or Apple’s Siri voice-activated assistant products in the consumer marketplace, vendors of EHR systems, including eClinicalWorks and EPIC Systems – are planning or have already rolled out tools that allow clinicians to use voice commands for accessing and navigating patient records.While the voice-command products have the potential to simplify the use of complex EHR systems – such as making it easier for a doctor to access specific hospital test results of a patient – the technology also raises some potential security and privacy concerns, Borten, president of consultancy The Marblehead Group, says in an interview with Information Security Media Group.

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